Frequently Asked Questions
Everything you need to know about shopping with Rusty's Off-Road.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed apparel. Items must be returned in their original packaging with tags attached to be eligible for a full refund.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our chart to ensure the perfect fit for your off-road lifestyle.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
Yes, Rusty's Off-Road is committed to quality. Our premium cotton blends and performance fabrics are sourced from ethical manufacturers who prioritize environmental durability.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey directly from our carrier.